How should I wash and care for my custom printed hoodie?
To keep the fleece plush and the graphic crisp, turn the hoodie inside out and wash on a cold cycle with similar colors. Hang dry in the shade; avoid tumble dryers, bleach, dry cleaning, and fabric softeners. Do not iron directly on the printβiron inside out or place parchment paper over the design if pressing is required.
Is there a minimum order quantity for hoodies?
No. There are no order minimums, so you can purchase just a single hoodie. If you need a batch for an event, brand merch, or teamwear, enter your count into our pricing calculator above to check tiered volume savings.
What is Direct-to-Film (DTF) printing?
Direct-to-Film (DTF) is an advanced digital apparel decoration method. Your design is printed in high-definition color onto a specialized PET film, coated with a heat-activated adhesive powder, and bonded directly to the fabric using a commercial heat press. This produces vibrant, flexible graphics that stretch with the fleece and resist cracking.
Do you offer screen printing, Direct-to-Garment (DTG), or embroidery?
Not currently. Our apparel range is produced exclusively with Direct-to-Film (DTF) printing, which provides sharp detail, brilliant color saturation, and dependable wash-fastness without traditional setup fees.
What digital artwork formats do you accept?
- Recommended (Vector): Vector PDF, native Adobe Illustrator (.ai), or Encapsulated PostScript (.eps). Vector formats scale without loss of clarity.
- Accepted (Raster): High-resolution .png or .tiff files built at 300 DPI at actual print scale with a 100% transparent background.
- Not Accepted: Formats such as .jpg, .webp, and Microsoft Office files (.docx, .pptx) cannot be used because they compress graphics or do not support true background transparency.
Can I print on the sleeves or upper nape of the hoodie?
Currently, print placements are limited to the Full Front (above the kangaroo pocket), Left or Right Chest, and Full Back. Sleeve and upper neck/nape printing are not supported at this time.
What are the minimum and maximum artwork dimensions?
- Full Front: Up to 12.0" W x 10.0" H (sized to fit cleanly above the kangaroo pocket).
- Full Back: Up to 12.0" W x 15.75" H.
- Left or Right Chest: Up to 4.0" W x 4.0" H.
- Minimum Standalone Graphic Area: 1.25" W x 0.5" H. Graphics smaller than this threshold lack the necessary surface area for adhesive powder to bond properly, which can lead to corner lifting over repeated washes.
What are the minimum line weights, font sizes, and detail thresholds?
For standalone graphics without a backing shape, artwork must meet these technical minimums to ensure wash durability:
- Stroke / Line Width: Minimum 6 pt (2.12 mm). While finer lines can physically transfer, 6 pt provides the required adhesive contact area.
- Font Height: Minimum 10 pt (3.5 mm). This keeps enclosed letter spaces (such as in e, a, and o) clear of ink or adhesive bridging.
- Isolated Elements: Minimum 5 mm diameter. Standalone marks, stars, or legal symbols (like Β© or β’) under 5 mm do not hold enough adhesive to withstand repeated washing.
- Workaround for Micro-Details: If your design features intricate elements or fine type below these specs, add a solid background shape or stroke behind the artwork (the "sticker cut" method). A solid base provides 100% adhesive coverage, allowing fine interior details to render cleanly.
Can I print trademarked logos, characters, or protected brand marks?
By uploading artwork, you confirm that you are the legal owner or hold explicit, written permission from the rights holder to reproduce the material, and that the design does not infringe on third-party intellectual property rights. We do not independently verify copyright licensing; customers assume full legal and financial responsibility for any infringement claims or associated legal fees. We reserve the right to decline or cancel any job suspected of infringing on copyright or trademark laws.
Will the printed colors match my screen display exactly?
Digital screens render colors using RGB light, while commercial garment printers use CMYK ink pigments. In addition, printing over a white underbase on darker fleece can create subtle tonal shifts compared to printing on lighter fabrics. While production profiles are calibrated for tight color reproduction, an exact 1:1 match to uncalibrated computer monitors cannot be guaranteed.
Can I order a hoodie color not listed on the site?
Our standard catalog features our core in-stock colors. For larger volume orders, we can often source extended colorways from AS Colour upon request. Contact our support team with your preferred color and total quantities to check availability.
Can the neck tags be removed?
Yes. AS Colour Relax Hoodies feature tear-away neck labels, making them easy to remove cleanly for private labeling or custom brand tags.
Will the graphic sit in the exact same spot across different hoodie sizes?
Because garment proportions change across the size range (XS through 4XL), the relative visual position of a fixed-size graphic can shift slightly between garments. While each hoodie is aligned against standard registration marks, minor positioning tolerances are normal in apparel heat transfer.
Can I order blank, unprinted hoodies?
No. Under our agreement as an authorized AS Colour decorator, we supply garments strictly as customized, decorated goods. Blank, unprinted apparel is not available for purchase.
