How to Order

Simply click on the product you would like and you will be taken to the product page. This page will give you the Product Description, FAQ's and will calculate your price (under 'Customize Your Order Here').	Once you have customized your order, it is time to arrange the artwork. Using the file uploader on the product page, you can upload print files if you have print-ready artwork. Alternatively, if you would like us to prepare the artwork for you and have artwork elements like logos or images, upload them and add notes below the uploaded files (e.g. Can you repeat the logo 4 x across and 8 x down the display). When all of your artwork files are uploaded, you can add your order to the cart.
Once you have added all the products you need to the cart, you just need to visit your cart to checkout. Here you will need to enter a few details that we need to get your order processed and shipped to you. Next you will confirm your shipping option (it is fast and free). And finally, you will need to enter your payment details (we accept Credit Card or PayPal) and then click “Pay Now”. * Important Note: Don’t worry, no payment is processed at this time. We will only process payment once you have approved your artwork proof. Your order is now submitted, and we will send you an email confirming your order number and the details of your order.	Our Customer Happiness Team will be notified of your order, and they will check any files you have uploaded. If they have any questions, problems or need to discuss the artwork you have requested, they will be in touch promptly. If we have everything we need, our designers will create your artwork from your supplied files (if requested) and email you a digital proof confirming the configuration, quantity and what your custom printed artwork will look like.
Once you receive your proof, it is essential that you check it to ensure that there are no mistakes (including spelling or layout issues). If you would like changes, then please reply to our proof email advising us of these changes and what needs to be fixed. We will send you a new proof after making these changes. If your digital proof looks correct, please reply to the email confirming it is approved so we can get your order into production.	As your order enters production, your payment will be processed, and an invoice will be emailed to you.
Once your Artwork Proof has been approved, your job is released into production. Our Production Team will jump to work, making your order using our cutting edge equipment. Your fabric will be printed, heat pressed, cut, sewn and packed (with any frames or poles that you ordered) in record time (and with lots of love). Once your order is packed it will be sent to our dispatch department.	As soon as your order is complete, our dispatch team will label your order for collection. We will email you a confirmation with the tracking number when the order is picked up by the courier.